tuotelaadussa
Tuotelaadussa refers to the perceived quality of a product or service by the customer. It encompasses a range of attributes that influence a consumer's satisfaction and their willingness to purchase or recommend the offering. These attributes can be tangible, such as the materials used, durability, performance, and features, or intangible, like brand reputation, customer service, and the overall experience.
Customer expectations play a crucial role in defining tuotelaadussa. What one customer considers high quality, another
Measuring tuotelaadussa can be done through various methods, including customer feedback surveys, product reviews, defect rates,