termékminséghez
Termékminség refers to the inherent characteristics of a product or service that determine its ability to satisfy stated or implied needs. It is a multifaceted concept that encompasses various attributes, including performance, reliability, durability, conformance to specifications, aesthetics, perceived quality, and serviceability.
The concept of termékminség is crucial for businesses as it directly impacts customer satisfaction, brand reputation,
Achieving and maintaining high termékminség involves a systematic approach throughout the product lifecycle. This includes rigorous
Customer perception plays a significant role in defining termékminség. While objective measures exist, what a customer