reship

Reship is a term used in logistics to describe sending a shipment again when the original delivery could not be completed or the package was returned. It is part of order fulfillment and shipping management, and may be initiated by the seller, carrier, or customer as a remedy for delivery issues.

Common reasons for reshipment include an incorrect or incomplete address, failed delivery attempts, customs or clearance problems for international shipments, and items being returned due to refusal of delivery. The reshipment process typically involves verifying the recipient’s details, obtaining approval or paying any additional shipping costs if required, and creating a new shipment with updated tracking information. Insurance options may apply, and estimated delivery times can be longer than the original schedule.

Policies governing reship vary by retailer, carrier, and jurisdiction. Some vendors offer free reshipments for lost or damaged items, while others charge for repeated delivery attempts or address corrections. Repeated reshipments can raise costs and risk of fraud, so many systems require verification or approval before proceeding.

Reship can also refer to a company that provides international package forwarding and mail forwarding services under the brand name Reship. Such services enable customers to purchase goods from domestic retailers and have them shipped to foreign addresses, often with features like address consolidation, repackaging, and shipment insurance. This usage remains distinct from the general logistics practice of re-sending shipments.