resaying

Resaying refers to the act of repeating something that has already been said. This can occur in various contexts, from casual conversation to formal communication. In everyday dialogue, resaying might happen to ensure understanding, to emphasize a point, or simply because the speaker forgot they had already stated something. For example, if one person asks a question and the other person is distracted, they might resay the question to get the listener's attention and confirm it was heard.

In more formal settings, resaying can be a deliberate communication strategy. A presenter might resay a key piece of information at different points in a lecture to reinforce its importance. In customer service, a representative might resay a customer's request to confirm they have accurately understood it before proceeding with a solution. This also helps to build rapport by showing the customer they are being actively listened to.

However, excessive resaying can be perceived negatively. In a conversation, if one person repeatedly resays the same statement without new information or clarification, it might be seen as condescending or indicative of a lack of listening from the other party. The effectiveness of resaying, therefore, depends heavily on the context, intent, and frequency of the repetition. It is a tool that can be used to enhance clarity and comprehension but can also lead to frustration if misused.