relaybetter

relaybetter is a software company that provides a platform designed to improve customer service through automated follow-ups and engagement. The company focuses on helping businesses maintain communication with their customers after initial interactions, such as sales or support. Their core offering is a system that facilitates the sending of automated messages, emails, and other communications based on predefined triggers and customer behavior.

The relaybetter platform aims to enhance customer retention and satisfaction by ensuring that businesses do not lose touch with their clients. This can include follow-ups after a purchase to solicit feedback, reminders about upcoming appointments, or personalized offers based on past interactions. The system typically integrates with existing business software to streamline the process and gather necessary data for targeted communication. By automating these follow-up processes, relaybetter allows businesses to scale their customer engagement efforts without a proportional increase in manual labor. The company positions its solution as a tool for building stronger customer relationships and driving repeat business.