processbehov

Processbehov is a term used in process management to describe the needs and requirements that a given business process must satisfy in order to achieve its objectives. It covers the desired outputs, performance targets, quality and regulatory requirements, data and system needs, resources and capacity, and the controls and governance necessary to ensure consistent operation. The concept helps teams translate strategic goals into concrete process requirements that guide design, improvement, and implementation efforts.

Key elements of processbehov include performance and reliability targets (such as throughput, cycle time, and uptime), quality and compliance requirements (including standards and audits), data and information needs (data capture, integrity, and reporting), resource and capability needs (people, skills, and tooling), and control mechanisms (monitoring, exception handling, and governance). By outlining these needs, organizations can evaluate current processes, identify gaps, and determine where changes are needed, whether through process redesign, automation, or organizational adjustments.

Identification and documentation of processbehov typically involve process mapping, stakeholder interviews, performance data analysis, and benchmarking. The resulting requirements are often documented as a formal set of process specifications or a requirements brief that informs design, procurement, and project prioritization.

In practice, processbehov supports clearer scope, aligned decisions, and measurable improvements. It is closely related to disciplines such as business process management, process design, quality management, and IT-enabled transformation. Examples include manufacturing process improvements to reduce downtime, customer service workflows that improve response times, and regulatory-compliant case handling in public administration.