procesbehoefte

Procesbehoefte is a Dutch term used in business process management to describe the needs a process must satisfy to achieve its objectives. It reflects input from stakeholders, customers, regulators, and organizational strategy guiding how the process should operate.

The concept focuses on the operation of the process rather than its outputs. It combines functional requirements (what the process must do) with non-functional constraints (how reliably, safely, and legally it must perform).

Typical elements include purpose and scope, required inputs and outputs, governance and controls, needed resources, and performance targets such as throughput, cycle time, quality, and compliance requirements.

Elicitation and analysis rely on stakeholders, process owners, and business analysts. Common methods are interviews, workshops, process mapping and value stream mapping, and BPMN modeling to create a documented set of requirements with traceability to goals.

In practice, procesbehoefte guides design, implementation, and improvement. It underpins testing, auditing, change management, and performance monitoring by providing clear criteria for success.

The concept aligns with quality management and process-improvement frameworks such as ISO 9001, Lean, Six Sigma, and BPM approaches.

Related terms include procesvereisten (process requirements) and procesontwerp (process design).