palvelukartoitusta
Palvelukartoitusta is a Finnish concept that refers to the evaluation and assessment of public services in Finland. The term is derived from the words "palve-lukartoitus," which literally means "service-evaluation" in Finnish.
Palvelukartoituksen primary purpose is to assess the quality, efficiency, and effectiveness of public services provided by
The palvelukartoitusta process involves several key steps. First, the service in question is identified and defined.
The results of the palvelukartoitusta evaluation are typically used to identify areas for improvement and to
Palvelukartoituksen is not unique to Finland, however, similar concepts exist in other countries. In Finland, the