ordertocashproces
The order-to-cash process, sometimes written as order-to-cash or order-to-cash proces, is the end-to-end set of business activities that starts with receiving a customer order and ends with the receipt of payment and revenue recognition. It spans commercial, operational, and financial functions and aims to deliver the ordered goods or services while ensuring accurate billing and timely cash flows.
Key steps typically include: order capture and validation (entry of the order, pricing, terms, and discounts);
The process involves several roles across sales, operations, logistics, and finance, and is often supported by
Key performance indicators include days sales outstanding, order cycle time, on-time delivery, fill rate, and the