kuluttajariittoja
Kuluttajariittoja are consumer disputes in Finland, referring to conflicts between private consumers and traders regarding the purchase of goods or services. They arise from issues such as defective products, faulty services, misleading advertising, contract terms, refunds, or warranty claims. The disputes are typically handled through out-of-court mechanisms designed to provide an accessible and neutral resolution.
The main body dealing with kuluttajariittoja is the Kuluttajariitalautakunta, an independent, non-judicial forum within the Finnish
The decisions from kuluttajariitoja proceedings are not legally binding in the sense of a court ruling, but
Kuluttajariittoja thus encompass the consumer dispute landscape in Finland, illustrating how non-judicial avenues can facilitate resolution