kiszállítás

Kiszállítás is the process of delivering goods from a supplier or warehouse to a customer or final recipient. In logistics and supply chain management, it covers order processing, picking and packing, dispatch, transportation, and the final handover at the delivery address. The term is widely used in Hungary to denote the delivery phase of a shipment and is distinct from ordering, invoicing, or pickup. It applies to both consumer deliveries and business-to-business shipments.

Typical kiszállítás workflows include: order confirmation and inventory check; picking and packing; labeling and documentation; handover to a carrier; transport and tracking; and delivery with proof of delivery. Optional post-delivery steps may include installation, assembly, or returns processing.

Delivery can occur at doorsteps, business entrances, or pickup points such as parcel lockers. Service levels vary by speed: standard, next-day, or same-day delivery, with urban areas more often offering rapid options. Transportation is primarily via road in most regions, but rail, air, and sea are used for long-distance or international shipments. Special categories include cold-chain kiszállítás for perishable goods.

Key considerations for kiszállítás include cost structure (freight, insurance, packaging), lead times, reliability, and customer experience. Regulatory aspects cover consumer protection, liability for loss or damage, and, in cross-border shipments, customs and duties. Technological advances—tracking, electronic proofs of delivery, route optimization, and integration with warehouse systems—continue to improve efficiency and transparency in the delivery process.