informationsförmedling

Informationsförmedling refers to the systematic dissemination of information to the public, citizens, businesses and other stakeholders by governmental or public institutions. Its purpose is to provide accessible, reliable and up‑to‑date knowledge about laws, policies, services and public resources.

In Sweden the concept dates back to the early 20th century when information offices were established to improve administrative transparency. After the 1975 Freedom of the Press Act, the Swedish Government adopted a policy of open information, which led to the creation of Information Offices and, later, the e‑government initiative in the 1990s. These developments laid the groundwork for the current framework of informationsförmedling, which is regulated by statutes such as the Public Access to Information and Secrecy Act.

Key functions include publishing statutory information, handling requests under freedom of information laws, providing guidance on how to access public services, and ensuring that information is presented in clear language. The aim is to promote democratic participation, enhance accountability, and support economic activity by making data and documents available to all.

Technological advances have transformed the field. Online portals, open‑data repositories and mobile applications now deliver information in real time, but they also raise concerns about data quality, cybersecurity and digital exclusion. Continuous training for staff and user‑centric design are essential to maintain service standards.

Overall, informationsförmedling is a cornerstone of Sweden’s public administration, ensuring that citizens can exercise their rights, engage with policymakers and benefit from public services efficiently and transparently.