hyresgästservice
Hyresgästservice is the customer service function within a landlord's housing administration dedicated to tenants in rental housing. It encompasses handling inquiries, processing repairs, coordinating maintenance, providing information about rent, leases, and housing policies, and supporting tenants in move-in and move-out processes.
Typical responsibilities include answering questions about tenancy terms, arranging and tracking repairs, coordinating with technicians and
Service channels often include a dedicated telephone line, email, and a digital tenant portal, sometimes staffed
In Sweden, hyresgästservice operates within the framework of tenancy legislation (hyreslagen) and consumer protection principles; while