homedelivery

Home delivery is a service that brings goods directly to a customer's residence. It spans groceries, prepared meals, retail products, and parcels, often offering real-time tracking, flexible delivery windows, and contactless handoffs.

The model evolved from traditional mail and courier services and expanded with e-commerce in the late 20th century. On-demand platforms and gig-economy drivers accelerated same-day and next-day delivery, supported by micro-fulfillment centers, advanced routing, and urban last-mile networks.

Delivery operations typically involve local stores or fulfillment centers, couriers, and software that plan routes and time slots. Customers may track arrivals, approve substitutions, and receive proof of delivery. Emerging technologies, such as drones or autonomous vehicles, are being explored but are not yet widespread.

Economic considerations include delivery fees, minimum orders, subscriptions, and tips, while labor classifications and worker rights are ongoing policy discussions. Environmental impacts center on packaging waste and vehicle emissions, prompting efforts to optimize packaging, consolidate orders, and switch to electric fleets.