borgercentrering
Borgercentrering, a concept rooted in Scandinavian public administration, refers to a policy approach that prioritizes the needs and perspectives of citizens in the design, implementation, and evaluation of public services. The term is often translated as "citizen centricity" and emphasizes that public authorities should act as facilitators, ensuring that the public remains at the heart of decision‑making processes. The idea gained prominence during the early 2000s as Nordic governments sought to increase transparency, efficiency, and democratic legitimacy in the face of growing public scrutiny and a digital revolution.
Key principles of borgercentrering include: (1) co‑creation, where citizens actively participate in drafting regulations or service
Critics argue that a relentless focus on individual citizen preferences can undermine the collective good, potentially