avvikler

Avvikler is a term used in Norwegian contexts to describe a person or system responsible for handling deviations from established procedures, specifications, or plans. It is commonly applied in manufacturing, quality assurance, and service management to designate the role or function that manages non-conformities and variances.

In practice, an avvikler collects deviation reports, assesses potential impact, and assigns a severity level. They initiate corrective and preventive actions (CAPA), coordinate with production, quality assurance, engineering, and supply chain teams, and help determine root causes. The avvikler also monitors the implementation of actions, tracks progress, and verifies the effectiveness of solutions before formally closing the deviation.

Tools and methods associated with the avvikler role include deviation reporting systems, CAPA workflows, and root-cause analysis techniques such as the 5 whys or Ishikawa diagrams. The function emphasizes traceability, documentation, and timely response to minimize risk to product quality, safety, and regulatory compliance.

In IT and service management contexts, a similar function may be described as an incident or deviation handler, responsible for documenting exceptions to service levels and ensuring appropriate follow-up, including possible discontinuation of processes or services if required.

Etymology and usage notes: the term derives from the Norwegian verb avvikle, related to deviating or winding down, and is used primarily in Norwegian-speaking industrial and quality-management environments. While closely linked to the broader concept of deviation management, the avvikler role is specifically focused on identifying, investigating, and resolving deviations to maintain conformity and performance.