adoptus

Adoptus is a cloud-based software platform designed to support adoption workflows across pet and human services. It is used by adoption agencies, shelters, foster programs, and accredited practitioners to manage cases, coordinate communications, and document outcomes, with emphasis on data protection and confidentiality.

It originated in the early 2010s from a collaboration between software developers and social-work professionals. The goal was to digitize records, standardize procedures, and enable cross-agency collaboration. Adoptus operates as a multitenant service with configurable permissions and scalable deployment.

Core modules include case management, applicant tracking, background checks integration, home-study documentation, and placement workflows, along with match scoring, secure document storage, messaging, calendars, and reporting dashboards. The platform provides APIs for integration with external databases and government systems, supports data export, and enforces audit trails and role-based access control.

Although centered on child welfare workflows, Adoptus also supports pet adoption and other dependents, with domain-specific templates, forms, and compliance considerations to ensure appropriate screening and welfare standards.

Adoptus is developed by a private technology company with input from partner agencies through user councils and safety reviews. Evaluations from early users report improvements in transparency and collaboration, while concerns are raised about data-security risks, ongoing training needs, and costs.