Workato

Workato is a cloud-based integration and automation platform (iPaaS) that enables organizations to connect applications and automate business processes across cloud and on‑premises systems. The platform targets enterprise and mid‑market users, emphasizing no‑code and low‑code development of automated workflows.

Key features include hundreds of pre-built connectors to popular apps (CRM, ERP, help desk, marketing, finance), a visual workflow designer, and the concept of recipes—end-to-end automations built from triggers, actions, conditions, and data mappings. Workato supports real-time event triggers and scheduled tasks, multi-step workflows, branching, data transformation, and error handling. It provides testing, version control, and monitoring capabilities, along with governance features for teams.

Platform and integration capabilities: Workato works with cloud apps and on‑premises systems via secure connectors. It supports REST and SOAP APIs, OAuth, and custom connectors, enabling customization beyond built-in integrations. Security and compliance features include encryption, access controls, audit trails, and role-based permissions.

Common use cases include sales and marketing automation, customer service workflows, financial data synchronization, order processing, and IT automation such as provisioning and ticketing. The platform is used to streamline data flows, enforce business rules, and reduce manual data entry.

Market position: Workato positions itself as an enterprise‑grade competitor in the iPaaS space, alongside other automation and integration platforms. It supports partner ecosystems, template recipes, and professional services, offering scalable automation for organizations seeking cross‑application orchestration.