Võtiindikaatorid
Võtiindikaatorid, often abbreviated as KPIs (Key Performance Indicators), are measurable values that demonstrate how effectively a company is achieving its key business objectives. Organizations use KPIs to evaluate their success at reaching targets. For instance, a company aiming to increase sales might track its monthly sales revenue as a KPI. Similarly, a customer service department might monitor customer satisfaction scores or average response times.
The selection of appropriate KPIs is crucial. They should be aligned with the strategic goals of the
KPIs can span various aspects of a business, including financial performance (e.g., profit margin), customer metrics