VisibleMaintenance
VisibleMaintenance is a concept and practice within facility management and asset management that emphasizes making maintenance activities, schedules, and statuses readily apparent to building occupants and stakeholders. The core idea is transparency, aiming to reduce occupant frustration, improve communication, and foster a sense of shared responsibility for the built environment. Instead of maintenance being a hidden or reactive process, VisibleMaintenance seeks to proactively inform those affected by the work.
This approach can manifest in several ways. Digital displays or dashboards in common areas might show scheduled
The benefits of VisibleMaintenance include decreased complaints from occupants who are aware of disruptions and understand