TicketID
TicketID is a unique identifier assigned to a ticket within a tracking system such as a help desk, issue tracker, or incident management platform. It serves as the primary reference for all communications, updates, and workflows related to that ticket, enabling users and agents to locate and track the record without ambiguity.
Typically generated at creation time by the system, a TicketID is designed to be globally unique within
The ID is used in emails, dashboards, web APIs, and search queries. It remains constant through the
Security and privacy considerations: exposing internal IDs can reveal information about system structure or workflows; some
Related concepts include issue keys, work item IDs, and bug tracking systems. See also: issue tracker, help