Teenusepõhine

Teenusepõhine refers to a model or approach where value is delivered through services rather than solely through tangible products. This concept is central to service-oriented architecture (SOA) in computing, where applications are built as a collection of loosely coupled, interoperable services. Each service performs a specific business function and can be accessed by other services or applications through defined interfaces. This modularity allows for greater flexibility, scalability, and reusability of software components.

In a broader business context, a teenusepõhine approach emphasizes customer needs and experiences, focusing on providing solutions and ongoing support. Companies adopting this model often shift their business strategy from selling one-off products to offering ongoing services, subscriptions, or outcome-based solutions. This can involve activities like maintenance, consulting, usage-based pricing, or continuous improvement of the service offered. The emphasis is on building long-term relationships with customers by consistently delivering value through the service itself. This shift often requires changes in organizational structure, skill sets, and performance metrics, moving away from traditional product-centric metrics to those focused on service quality, customer satisfaction, and recurring revenue. The ultimate goal is to create a more adaptable and customer-centric business model.