Sisehalduse

Sisehalduse is an Estonian term that describes the internal management and governance of an organization. It encompasses planning, organizing, directing and controlling internal resources and processes to achieve the organization’s objectives. Sisehalduse includes functions such as human resources management, financial management, information technology and data management, procurement, facilities and asset management, risk management, compliance and internal control, and information security. It also covers the development and implementation of policies, procedures and internal guidelines, as well as monitoring and reporting on performance.

In the public sector, sisehalduse refers to the internal mechanisms by which government bodies, ministries and agencies organize their operations, ensure accountability, stewardship of public resources, and implement policies. The focus is on efficiency, transparency, and compliance with laws and regulations, while enabling service delivery and policy execution.

Common frameworks and standards used in sisehalduse include internal control systems, governance structures, internal audits, and adherence to international standards such as ISO 9001 (quality management) and ISO 27001 (information security), as well as sector-specific regulations. Estonia’s public administration emphasizes digital internal processes and e-governance to improve sisehalduse.

Benefits of strong sisehalduse include improved efficiency and resource use, better risk management, higher compliance and accountability, enhanced service quality, and greater organizational resilience. Challenges can include organizational silos, change management, data privacy and cyber security, and balancing centralized control with decentral autonomy.

See also: internal controls, governance, public administration, organizational management.