Rumoplysning

Rumoplysning, also known as "rum disclosure" or "room disclosure," is a practice commonly used in the hospitality industry, particularly in hotels and resorts. It involves providing guests with detailed information about the room they have booked, including its layout, amenities, and any specific features or characteristics. This practice aims to enhance the guest experience by ensuring they are fully informed about their accommodation before arrival.

The information typically included in a rumoplysning can vary depending on the hotel's standards and the specific room type. Common details might include the size of the room, the number of beds, the presence of a balcony or terrace, the availability of a minibar, and any unique features such as a fireplace or a view of a particular landmark. Some hotels may also provide additional information about the room's decor, the quality of the bedding, and the noise levels from adjacent rooms or public areas.

Rumoplysning serves several purposes for both the hotel and the guest. For the hotel, it helps manage guest expectations and reduces the likelihood of complaints or dissatisfaction. For the guest, it ensures that they are aware of what to expect upon arrival, allowing them to make informed decisions about their stay. This practice can also contribute to a more positive guest experience by setting clear expectations and providing reassurance about the quality of the accommodation.

While rumoplysning is a widely accepted practice, some guests may prefer to receive this information upon arrival rather than in advance. Hotels should be mindful of guest preferences and provide options for receiving rumoplysning, whether through email, a mobile app, or in-person at the reception. Additionally, hotels should ensure that the information provided is accurate and up-to-date to maintain transparency and build trust with their guests.