Reklamiert

Reklamiert is the past participle of the German verb reklamieren and is used to describe a formal complaint or a claim made about a product or service. In everyday language, reklamieren means to complain or to demand a remedy such as repair, replacement, or refund when something does not meet expectations or contract terms. The form reklamiert appears in tenses like der Kunde hat reklamiert (the customer has complained) and can also be used attributively in contexts such as reklamiertes Produkt.

The noun Reklamation refers to the act or process of making such a complaint. In consumer affairs and retail, a Reklamation is typically submitted to a seller or manufacturer, often with evidence of defect, purchase receipt, and a request for a remedy. Related terms include Mängelrüge, a more formal notice of defect used in contractual and warranty contexts, and Beschwerde, a general term for a complaint not necessarily tied to a defect.

In practice, reklamieren usually triggers a remedial process defined by contractual or statutory provisions (such as warranty or Gewährleistung). Remedies commonly sought are repair, replacement, price reduction, or refund. The term is widely used across German-speaking countries, and its exact rights and procedures vary by jurisdiction and the terms of the sale, warranty, or consumer protection rules involved.

Examples of usage include a customer reklamiert einen Mangel an einem Kaufgut, eine Firma hat eine Reklamation registriert, oder der Verbraucher reklamiert, dass die Leistung nicht vertragsgemäß erbracht wurde.