Procesaudits

Procesaudits, or process audits, are systematic, independent assessments of an organization's processes to determine conformance with defined criteria and to evaluate performance. They examine how activities are carried out, the adequacy of controls, and the consistency with policies, procedures, and applicable regulations. The goal is to confirm compliance, identify gaps, and uncover opportunities for improvement. Process audits can cover a wide range of domains, including quality management, safety, environmental, IT, and operational processes, and can be conducted internally or by external parties.

Audits follow a planned approach: defining scope and criteria, collecting evidence through document reviews, interviews, and observation, and analyzing data to form conclusions. Common audit types include compliance audits (adherence to procedures and laws), performance or efficiency audits (effectiveness, cycle times, waste), and risk-based audits (focusing on areas with greater risk). Audits may use process mapping, checklists, sampling, and root-cause analysis to identify nonconformities and improvement opportunities. Audit findings are documented in reports and may trigger corrective actions, process changes, or follow-up audits.

Standards and guidance: many process audits align with international guidance such as ISO 19011 for auditing management systems, as well as the requirements of relevant standards (for example, ISO 9001 for quality management). Benefits include improved compliance, greater process consistency, risk reduction, and support for continuous improvement. Limitations include resource requirements, potential scope creep, sampling risk, and the need for skilled auditors to minimize bias.