Käyttäjävihamielinen

Käyttäjävihamielinen is a Finnish term that translates to "user-hostile" or "hostile to users" in English. It describes a design philosophy or characteristic of a product, service, or system that is intentionally difficult, confusing, or unpleasant for its intended users to interact with. This can manifest in various ways, such as overly complex interfaces, deliberately obscure functionality, or features that hinder rather than help the user achieve their goals.

The concept of user hostility often implies a deliberate choice by designers or developers, contrasting with accidental poor design. A user-hostile system might prioritize obscure technicalities, internal logic that doesn't align with user expectations, or even features designed to frustrate users into paying for a more accessible alternative. It can also be a consequence of a lack of user research or empathy during the development process, where the creators fail to consider the user experience adequately.

Examples of user-hostile design can include confusing navigation menus, error messages that provide no actionable information, mandatory steps that slow down common tasks, or interfaces that require extensive memorization of commands or procedures. The opposite of user-hostile design is user-friendly or user-centered design, which aims to create intuitive, efficient, and enjoyable experiences for the end-user. Recognizing and avoiding user-hostile characteristics is crucial for creating successful and well-received products and services.