Kiitossanomien

Kiitossanomien is a Finnish term that refers to messages that express gratitude. The word is a compound of kiitos, meaning thanks, and sanoma or sanomat, meaning message. The form kiitossanomien is the genitive plural, used to denote “the thank-you messages” or “of the thank-you messages.” The term appears in ordinary Finnish discourse, particularly in the realms of digital communication, social media management, and customer relations.

Usage and meaning

In practice, kiitossanomien encompasses a range of gratitude messages shared by individuals, organizations, or communities. They may be personal notes of thanks or standardized responses in customer service, often posted as comments, replies, or messages. Such messages can reinforce positive engagement, help shape the tone of a community, and strengthen relationships with supporters or customers. Some discussions treat kiitossanomien as part of online feedback ecosystems, noting that visible expressions of gratitude can influence others’ willingness to participate.

Linguistic notes

The term is a relatively new compound formed by combining kiitos with sanoma and inflecting to the genitive plural with -ien. It can be used similarly to kiitosviestit, meaning thank-you messages, but kiitossanomien emphasizes the messages themselves as a category of communication.

Examples

- The study cataloged a large corpus of kiitossanomien from social media streams after the campaign.

- In customer support, encouraging kiitossanomien can contribute to a positive feedback loop.