Kauppavaatimus

Kauppavaatimus, often translated as "demand for purchase" or "purchase claim," is a legal concept within Finnish law concerning the rights of a buyer of a defective item. It arises when a consumer purchases a product that does not conform to the contract, meaning it is faulty or not as described. In such situations, the buyer has several remedies available to them, and the kauppavaatimus is the initial step in exercising these rights.

Essentially, a kauppavaatimus is a formal notification from the buyer to the seller that they are dissatisfied with the purchased goods due to a defect. This notification serves to inform the seller of the problem and to give them an opportunity to rectify it. The buyer must typically make this claim within a reasonable time after discovering the defect. Finnish consumer protection laws specify time limits and conditions for making such claims to ensure fairness for both parties.

Upon receiving a kauppavaatimus, the seller generally has the right to attempt to remedy the defect. This can involve repair, replacement of the item, or a price reduction. If the seller fails to resolve the issue satisfactorily, or if the defect is of a significant nature, the buyer may then be entitled to further remedies, such as cancellation of the contract and a refund, or compensation for damages. The kauppavaatimus is therefore a crucial procedural step that preserves the buyer's legal options.