Kasjer

Kasjer is a job title primarily used in Poland to designate a person who handles sales transactions and customer service in retail, hospitality, and related settings. In Polish, the masculine form is kasjer and the feminine form is kasjerka. The term is also encountered in some other languages as a loanword or cognate for cashier, though local terms may vary.

The core duties of a kasjer include operating a cash register or point-of-sale system, processing payments (cash, card, or digital payments), and issuing receipts. They handle customer inquiries, assist with returns and exchanges, and may perform basic inventory tasks such as scanning items or updating stock. A key responsibility is maintaining accuracy in cash handling, counting money, and balancing the cash drawer at the end of shifts. In some workplaces, kasjers also help with basic merchandising, price labeling, and maintaining a clean checkout area. Depending on the establishment, they may be involved in security procedures and reporting discrepancies.

Work environments for kasjers are diverse, including supermarkets, convenience stores, pharmacies, department stores, cafes, and ticket offices. The role often requires standing for long periods and working in shifts, including evenings and weekends. Familiarity with the specific POS software, store policies, and customer service standards is common, and training is typically on the job.

Typical qualifications are basic numerical ability, attention to detail, reliability, and good communication skills. A high school level of education is common, with on-the-job training provided for software and procedures. Career progression can lead to roles such as senior cashier, cashier supervisor, or positions in customer service, sales, or inventory control.