Informaatiotilojen

Informaatiotilojen is a Finnish term referring to spaces designed for access to information. It describes physical rooms or designated zones within larger buildings—such as libraries, schools, museums, and municipal service centers—that are intended to help people locate, retrieve, and use information and services. The concept emphasizes user-centered design and flexible layouts to support various information tasks.

Common features of informaatiotilojen include information desks or help points staffed by information professionals, self-service terminals, computers and tablets, printed matter and multimedia resources, and clear signage. Quiet areas for focused study, group work zones, and accessible seating are often incorporated to accommodate different user needs. Modern informaatiotilojen may also integrate digital catalogs, databases, Wi-Fi access, charging stations, and interactive displays.

Design considerations for these spaces focus on accessibility, inclusivity, and effective wayfinding. This includes multilingual signage, clear sightlines, appropriate lighting and acoustics, adaptable furniture, and furniture that supports both individual and collaborative tasks. Designers also consider privacy for sensitive inquiries and the need to accommodate assistive technologies for users with disabilities.

The social role of informaatiotilojen is to promote information literacy and lifelong learning by providing approachable, navigable access to information and services. They help bridge the digital divide by offering both traditional information materials and digital tools, supporting residents, students, and visitors in navigating complex information ecosystems.

See also: information literacy, library science, information architecture, wayfinding.