Incidentundersøgelser

Incidentundersøgelser, or incident investigations, are systematic processes used to determine the causes and contributing factors of an unwanted event or incident. The primary goal is to prevent recurrence by identifying root causes and implementing corrective actions. These investigations are not about assigning blame but rather about understanding the sequence of events that led to the incident.

The process typically begins with the immediate aftermath of an incident, including securing the scene, documenting evidence, and interviewing witnesses. Information is gathered through various methods, such as reviewing documentation, analyzing physical evidence, and conducting interviews. The collected data is then analyzed to identify causal factors, which can be immediate causes or underlying systemic issues.

A critical part of an incident investigation is determining the root cause. This involves digging deeper than superficial reasons to uncover the fundamental problems that allowed the incident to occur. Once root causes are identified, recommendations for corrective and preventive actions are developed. These actions aim to address the identified causes and improve safety, security, or operational procedures.

The findings and recommendations of an incident investigation are usually compiled into a report. This report serves as a record of the investigation, a communication tool for stakeholders, and a basis for implementing changes. Effective incident investigations are crucial for continuous improvement in any organization, helping to foster a safer and more efficient environment.