ITILszer
ITILszer is a Hungarian term used to refer to the IT Infrastructure Library (ITIL) framework within Hungary. It's not a distinct framework or methodology but rather the local adoption and terminology for ITIL. ITIL itself is a set of best practices for IT Service Management (ITSM), providing guidance on how to manage IT services throughout their lifecycle. The framework focuses on aligning IT services with the needs of the business and improving the quality and efficiency of IT operations.
ITILszer, therefore, encompasses the application of ITIL principles and practices within Hungarian organizations. This includes the