Felhändelsefrekvens

Felhändelsefrekvens, often translated as incident frequency or event frequency, is a metric used to quantify how often a specific type of undesirable event or incident occurs within a given system, process, or timeframe. It is a crucial concept in fields such as risk management, quality control, safety engineering, and IT service management. The calculation typically involves dividing the total number of occurrences of a particular incident by the total number of opportunities for that incident to occur, or by the total duration of the observation period.

Understanding felhändelsefrekvens helps organizations identify potential problem areas and assess the effectiveness of preventive measures. A high felhändelsefrekvens for a certain type of incident might indicate a flaw in a process, a lack of proper training, or a need for improved system design. Conversely, a low felhändelsefrekvens suggests that current controls and procedures are working effectively.

For example, in a manufacturing setting, felhändelsefrekvens could be used to track the number of product defects per thousand units produced. In IT, it might measure the frequency of system outages per month. The specific definition and calculation method for felhändelsefrekvens can vary depending on the context and the nature of the incidents being monitored. The primary goal is to provide a standardized and objective measure for evaluating and improving performance and safety.