ExitManagement

ExitManagement is a structured process for managing the departure of an employee from an organization. It aims to protect assets and knowledge, ensure security and compliance, and preserve professional relationships.

The scope covers administrative tasks such as final pay, benefits, and pensions; asset retrieval; revocation of system access; knowledge transfer and handover; data handling and privacy; and an exit interview to collect feedback.

A typical lifecycle includes planning before exit, notifying stakeholders, transferring responsibilities, deprovisioning IT and facilities access, returning devices, completing final settlements, conducting the exit interview, and post-exit follow-up if needed.

Key roles include human resources, which coordinates the process; IT, which handles access removal and device return; legal, which oversees contracts and confidentiality; managers, who supervise handover; payroll, which processes final compensation; and facilities, which manage workspace.

Compliance and risk considerations include data privacy and protection, safeguarding confidential information and intellectual property, adherence to labor laws, and secure data deletion and retention policies; the process aims to minimize security gaps, such as orphaned accounts.

Metrics used to assess ExitManagement include cycle time, completion rate of tasks, accuracy of asset recovery, effectiveness of knowledge transfer, number of security incidents, and measures of employee experience.

Practices commonly involve standardized checklists, repeatable workflows, and software solutions that integrate with HR systems and IT service management, enabling audit trails, approvals, and reporting.

See also: offboarding, employee lifecycle, data security.