Digitalisaatioon

The term digitalisaatioon refers to digitalisation, the process by which digital technologies are embedded in everyday life, business, and public services. It encompasses adoption, datafication, automation, and the transformation of organizational and social practices.

Its scope spans government, industry, education, health care, and culture. Key technologies include mobile and broadband networks, cloud computing, artificial intelligence, the Internet of Things, data analytics, and digital platforms that enable new services and business models.

Drivers include advances in information and communication technology, policy measures that promote innovation and digital literacy, investment in digital infrastructure, and the growing demand for speed, convenience, and personalized services. Open data and interoperability also support cross-sector collaboration.

Impacts are varied. Digitalisaatioon can raise productivity, create new jobs and revenue streams, improve public services, and enhance citizen engagement. It can also redistribute work, raise skill requirements, and raise concerns about privacy, security, and the digital divide.

Policy and governance focus on data protection, cybersecurity, interoperability standards, and public e-services. Investments in infrastructure, digital literacy, and support for small and medium enterprises help spread benefits, while safeguards aim to mitigate risks and unequal access.

Common examples include e-government portals, digital health records, online banking, e-commerce, remote work, and digital learning platforms. In Finland, the term is widely used in policy discussions and is often linked to goals for inclusive, sustainable digital growth.

Measurements of digitalisaatioon rely on indicators such as broadband penetration, ICT investment, digital skills, and the rate of digitized public and private services, allowing comparisons over time and across regions.