Consumentenbond

Consumentenbond is a Dutch consumer organization that advocates for consumer rights and interests in the Netherlands. It operates as an independent, non-profit membership association that informs, tests, and campaigns on topics affecting households, such as household goods, energy, telecom, insurance, and financial services.

Activities include conducting comparative tests of products and services, providing consumer advice and dispute resolution information, maintaining price comparisons and guides on consumer rights, and publishing reports and a regular member magazine. It also runs awareness campaigns and lobbying activities aimed at improving consumer protection and market transparency.

Funding and governance: It is funded primarily by its members through annual subscriptions, with additional income from services, publications, and sponsorship. It operates independently from government and commercial interests. The organization engages with national authorities, regulators, and EU bodies to influence policy on consumer protection and market regulation.

International and reception: Consumentenbond is a member of BEUC, the European consumer organisation, and collaborates with other consumer groups on cross-border issues and best practices. It is one of the most prominent consumer organizations in the Netherlands, known for its product tests and consumer information portals.