Biglietteria
Biglietteria is the establishment or system responsible for selling tickets for events, transportation, and other activities. It can refer to a physical counter at a theater, railway station, museum, or stadium, as well as to digital platforms and kiosks. The primary functions of a biglietteria are to provide information, process sales, issue tickets or passes, manage reservations, allocate seats, and handle refunds or exchanges. It also often offers guidance on schedules, accessibility, and rules.
Tickets may be issued in various formats: printed paper tickets, e-tickets, mobile tickets, or RFID/QR-coded passes,
Operations vary by sector but share common policies on hours, payment methods, refund/exchange rules, and safety.
In recent years, there is a growing shift toward digital channels, mobile and online ticketing, contactless