Benchmarken
Benchmarken is the Dutch verb meaning to perform benchmarking. Benchmarking is a systematic process of comparing a product, service, or process against reference standards or best practices from other organizations to identify gaps and opportunities for improvement.
In practice, benchmarking is used across sectors including manufacturing, information technology, services, and public administration. Common
A typical benchmarking project follows stages: define objectives and scope, select benchmarks, collect data (quantitatively and
Benefits include objective performance insights, a clear basis for setting targets, and accelerated improvement. Challenges involve
Related concepts include performance measurement, key performance indicators, and continuous improvement methodologies such as Lean and