zolgáltatottak

Zolgáltatottak is a term used in Hungarian to refer to the recipients of services—people or groups who benefit from what a service provider offers. Grammatically, it is the plural form of the participle zolgáltatott, derived from the verb zolgáltatni (to provide a service), and is commonly used as a noun to denote those who receive services. It is opposed to zolgáltatók, the service providers.

The concept is largely contextual and appears in public administration, social policy, health care, education, and welfare literature. In policy and planning texts, zolgáltatottak describe the demand side of services: patients, students, elderly or disabled individuals, welfare beneficiaries, or other users depending on the sector. The term helps delineate responsibilities and rights within service systems, such as ensuring access, quality, and user participation.

Usage and considerations: while zolgáltatottak is a valid technical term, it can come across as bureaucratic or impersonal. In everyday language, alternatives such as felhasználók (users), kliensek (clients), or jogosultak (beneficiaries) may be preferred depending on the context and the nature of the service. In research and policy discourse, specifying the exact group (e.g., patients, pupils, residents) improves clarity.

Examples of contexts include health care provision, where zolgáltatottak are those needing medical services; social benefits programs, where they are recipients of support; and educational services, where students are the direct beneficiaries. The term thus functions as a linguistic tool to discuss service delivery from the perspective of end users.