worksupport
Worksupport, often written as work support or worksupport, refers to the range of services, policies, and technologies that help employees perform their jobs effectively. It includes formal programs such as training, coaching, and mentoring; practical supports such as accommodations and assistive devices; and organizational tools such as knowledge bases, workflows, and IT help desks. The term is used across industries to describe human-centered supports and technology-enabled aids designed to reduce barriers to work and improve productivity, safety, and inclusion.
Core elements include onboarding and ongoing professional development, task-specific performance support, access to information and expertise,
Implementation requires alignment among human resources, information technology, facilities, and operations. It begins with needs assessment
Outcomes include higher productivity, faster time-to-proficiency, lower error rates, improved retention, and greater job satisfaction. Programs
See also: workplace accommodation; employee assistance program; knowledge management; accessibility; onboarding; IT help desk.