worklists
A worklist is a collection of tasks or jobs that are awaiting completion, used to organize and coordinate work across individuals or teams. It provides a view of pending work, helps assign responsibility, and tracks progress toward completion.
Typical items on a worklist include an identifier, description, assignee, due date, priority, status, category, and
Worklists appear in many domains. In IT service management, they queue help desk tickets; in manufacturing they
Benefits of worklists include improved visibility of workload, clearer accountability, and the ability to prioritize and
Design considerations for implementing worklists include the data model and fields, user permissions, SLA rules, notification