vásárlásvédelem

Vásárlásvédelem is a Hungarian term that translates to "consumer protection" or "purchase protection." It refers to a set of legal provisions and consumer rights designed to safeguard individuals when they purchase goods or services. The primary goal is to ensure fair practices in the marketplace and to provide remedies for consumers who encounter issues with their purchases.

In Hungary, consumer protection is largely governed by Act CLV of 1997 on Consumer Protection. This legislation outlines the rights of consumers, the obligations of businesses, and the mechanisms for dispute resolution. Key aspects include the right to information, the right to warranty (szavatosság), and the right to a guarantee (garancia), although the latter is often offered voluntarily by the seller. Consumers have the right to receive accurate and complete information about products and services, including their characteristics, price, and origin.

If a purchased item is found to be defective, the consumer has several rights, such as repair, replacement, price reduction, or withdrawal from the contract, depending on the severity of the defect and the circumstances. Consumers can also seek redress through official consumer protection authorities or civil courts. Online purchases have additional protections, including a cooling-off period during which consumers can return goods without justification. The concept of vásárlásvédelem aims to create a more balanced relationship between consumers and businesses, fostering trust and security in commercial transactions.