vuorovaikutusasiakas
Vuorovaikutusasiakas is a Finnish term that translates to "interactive customer" or "customer interaction." It refers to a customer who actively engages with a business or service provider through various communication channels. This engagement can include asking questions, providing feedback, participating in discussions, or seeking information. The concept emphasizes the shift from a passive consumer to an active participant in the customer journey.
Businesses increasingly aim to foster vuorovaikutusasiakas relationships as it can lead to improved customer loyalty, valuable
The rise of digital platforms and social media has significantly facilitated the growth of vuorovaikutusasiakas. Customers