verkkosovittelua
Verkkosovittelu, often translated as online mediation or cyber-mediation, is a dispute resolution process conducted primarily through digital communication channels. This can include email, video conferencing, instant messaging, and dedicated online dispute resolution platforms. The core principles of mediation, such as voluntariness, impartiality of the mediator, and party self-determination, remain the same as in traditional face-to-face mediation.
The process typically involves parties in conflict communicating with a neutral third-party mediator who facilitates discussion
However, verkkosovittelu also presents challenges. Building rapport and trust between parties and the mediator can be