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providersupplied

Provider supplied, sometimes written as provider-supplied or providersupplied, is a term used in procurement and service delivery to describe goods, equipment, software, or services that are supplied directly by the service provider as part of a contract or service arrangement. The term highlights which components are provided by the vendor rather than by the customer.

The concept is commonly used in information technology, telecommunications, and managed services, where a provider may

Contracts and service-level agreements typically specify the scope of provider-supplied items, ownership of assets, installation and

See also: customer-supplied, vendor-supplied, managed services, procurement terms.

supply
hardware
such
as
servers
or
network
devices,
software
licenses,
or
full
managed
solutions.
It
also
appears
in
healthcare
and
other
industries
where
a
supplier
delivers
devices,
disposables,
or
services
under
an
arrangement
with
a
client.
In
cloud
and
hosted
environments,
provider-supplied
elements
may
include
base
infrastructure,
virtual
machine
images,
configurations,
and
support
services.
integration
responsibilities,
maintenance
and
updates,
warranties,
and
response
times
for
incidents.
Clarifying
what
is
provider-supplied
helps
allocate
accountability
for
performance,
repairs,
replacements,
and
end-of-life
disposition,
as
well
as
determine
the
applicability
of
provider
support
versus
customer
responsibilities.