prosessbehov

Prosessbehov is a concept in process management that refers to the needs or requirements a process must satisfy in order to achieve its intended outcomes. It covers functional requirements (what the process must do), non-functional requirements (how well, how fast, and with what reliability), as well as inputs, outputs, resources, controls, and any regulatory or policy constraints.

The term is used to guide the design, execution, and improvement of processes. By identifying prosessbehov, organizations specify what must be delivered, under which conditions, and with which performance standards. This enables consistent operation, traceability, and governance.

Key components typically include stakeholders (customers, operators, managers), inputs (data, materials, information), outputs (products, decisions, services), resources (people, equipment, IT), constraints (budget, time, compliance), and performance criteria (cycle time, quality, risk). Prosessbehov thus links strategic objectives to process activities and enables measurement through relevant metrics.

Identification and management of prosessbehov often employ process mapping, stakeholder analysis, and workshops, sometimes using tools such as SIPOC or value stream mapping. Requirements are prioritized, validated with stakeholders, and traced to process design, controls, and documentation. Change management is usually needed when prosessbehov evolve.

Understanding prosessbehov helps ensure processes are fit for purpose, scalable, and auditable. It supports better decision-making, risk management, and alignment between operations and strategy.

See also: process management, requirements engineering, quality assurance.