politee

Politee is a hypothetical term used to describe a quantitative measure of politeness in discourse. It is conceived as a way to compare the level of politeness across conversations, cultures, and communication modalities, by accounting for strategies that manage face, power dynamics, and social harmony.

The concept envisions a politee score composed of multiple indicators. Common components include the frequency of politeness markers (such as please and thank you), the use of indirect requests and hedges, degrees of formality in address terms, the rate of apologies and expressions of gratitude, and how topics are managed to avoid offense. Scores can be calculated as a weighted sum or a ratio per utterance or per entire conversation.

Applications for politee include analysis of customer service interactions, moderation of online communities, cross-cultural communication research, and the design of conversational agents. In each setting, the measure aims to illuminate how politeness shapes cooperation, trust, and perceived respect, and to guide practices that improve communicative outcomes.

Limitations are acknowledged. Politeness is highly context-dependent and culturally variable, and sarcasm or figurative language can distort measurements. Relying on lexical cues alone may overlook nonverbal or situational factors. As a conceptual tool, politee should be used with caution and complemented by qualitative analysis.

Etymologically, politee blends the idea of politeness with a suffix that signals a state or quality. It sits alongside established politeness theories that focus on face-saving, indirectness, and social distance, offering a framework for quantitative inquiry into everyday communication.