lisätilausta

Lisätilausta is a Finnish term that translates to "additional order" or "repeat order" in English. It refers to a subsequent purchase made by a customer after an initial order has already been placed or fulfilled. This concept is commonly encountered in e-commerce, retail, and business-to-business transactions.

A lisätilausta can occur for several reasons. A customer might realize they forgot to include an item in their original order and wish to add it before it's shipped. Alternatively, they might have a recurring need for a product or service and place a lisätilausta when their existing supply runs low. In some cases, a lisätilausta might be a response to a positive experience with the initial purchase, prompting the customer to buy more or try related products.

Businesses often track lisätilauksia as an indicator of customer satisfaction and loyalty. A high rate of repeat orders can suggest that customers are pleased with the quality of products, the efficiency of service, and the overall purchasing experience. It can also be a more cost-effective way to acquire new business compared to attracting entirely new customers. Strategies to encourage lisätilauksia include loyalty programs, personalized recommendations, and proactive customer service.