laatuohjautaminen
Laatuohjautaminen, a Finnish term, translates to "quality steering" or "quality-driven management" in English. It refers to a management philosophy and approach that places a strong emphasis on achieving and maintaining high quality in all aspects of an organization's operations. This concept is not limited to product quality but extends to the quality of services, processes, and customer experiences.
The core principle of laatuohjautaminen is that quality is not an afterthought but an integrated part of
Key elements of laatuohjautaminen include a clear quality policy, defined quality objectives, robust process management, employee